Please follow the instructions below to troubleshoot email problems.
If you can’t send or receive email, please start at Step 1
If you can receive email but not send it, start at step 3.
Step 1: Can you access webmail?
Step 2: Verify your settings
Step 3: Add another outgoing server
If you still cannot access your email, please contact us for more support. Additional setup charges may apply if the problem is deemed to be caused by your local environment and not the email server setup.