Tech support is not included. The email service that we provide is very basic. It includes an unlimited size mailbox but is otherwise not very feature-rich. If you require tech support and /or a more integrated email service or plan, please contact a local tech company for service. We can provide a recommendation.
If you are having a problem with email on your device, please use the troubleshooting guide below. 99.9% of problems are caused by incorrect settings.
While we can guarantee the proper function of your email server/service, tech support is included only if a problem arises with your email account due to the email server, server settings, domain settings etc.
If your email service is working properly and you require Tech support because of your specific device, email client software, local ISP settings or any other reason not directly related to the email server and it’s service you will be charged an hourly rate for this time.
