email setup instructions

Windows logo

windows pc



Thunderbird is a great open source free application. You can purchase add-on extensions that make it much more powerful but the basics are all most users need. This is my preferred email program on a Windows PC.

If you need instructions for a software program not described below, please contact us.


If you need to have your password reset, please use the instructions linked to below.

If you can't see all of your folders, please use the instructions linked to below.

Do you have another Microsoft 365 account that you use? If so you may be directed to an error message online when completing the setup. If so, click on your initials in the upper right corner of the browser window and choose add account. Then follow then onscreen prompts.

If a legitimate email lands in your junk folder, mark it as Not Junk.

What to do if Your Email is Hacked

Safe senders and domains

Email not working?

If your email is not working, please follow the troubleshooting steps below.

1. Login to webmail here

If you cannot login to webmail, please try to reset your password

If you can login to webmail continue to the next step.

2. Remove the email account from your device.

3. Add the email account back to your device.

Use the instructions above for your specific device.

4. Still not working?

Please contact us.

Get the most out of Microsoft 365

Create new signatures with your business name and logo.

Templates save you time by reusing frequent messages.

Automatically forward email messages to another account

Automatically forward Gmail messages to another account