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Update my Workspace email account to Microsoft 365 Exchange in Mail on the Mac
You're currently using Workspace email as POP or IMAP. Switching to using a Microsoft 365 email Exchange account ensures your data (including mail, contacts and calendars) stays connected with your email and is recoverable from the server.
Step 1: Move your data
- Open Mail.
- From the menu bar, select Mail, then Preferences.
- Select Accounts.
- Select + (plus), then Microsoft Exchange, and then Continue.
- Enter your Name and Email Address, and then select Sign In.
- Select Sign In again to let Microsoft locate your account information.
- Enter your email Password, and then select Sign In Select your account type as Work or school).
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- The app will request permission to your account. Select Accept.
- Select Done to confirm the apps you want to use with this account.
Your email account is now added.
Step 2: Disable or delete your POP or IMAP account
Once Microsoft 365 mail Exchange is added and no data is missing, disable or delete your POP or IMAP account.
- From the menu bar, select Mail, then Preferences.
- Select Accounts.
- Select your POP or IMAP account, then choose whether to disable or delete your account.
- Disable your account: Under Account Information, uncheck the box next to Enable this account.
- Delete your account: Select – (minus), and then select OK to confirm you want to delete the account. After your account's deleted, your mail, contacts and calendar aren't recoverable.
- Disable your account: Under Account Information, uncheck the box next to Enable this account.
When you close the account window, you'll only see your Exchange account listed in Mail.