I forgot my Microsoft 365 password
If you lost or forgot your Microsoft 365 password, you can change or reset it. Send a password reset email to yourself (using another email address associated with your account), or to the account administrator (Shelby at Vancouver Island Designs).
- Go to the Microsoft 365 sign-in page.
- Under the Sign In area, enter your email address.
- Click Next
- Choose Work or School
- Click Need to find your password?
- Enter your email address and click Continue
- Choose one of the reset methods available and click send link.
Note: If you don't have access to other methods, select the account administrator option. A password reset request will be sent to us and we can reset your password for you.
If you've choose to send a reset link to another email address or device, go there now and continue below. If you've sent the request to us, please send us and email as a reminder and we'll reset your password as soon as possible.
- Click Reset Your Password.
- You'll be taken to page like below, complete the information and click Change Password.
If you have any problems, please contact us.