I forgot my Microsoft 365 password

If you lost or forgot your Microsoft 365 password, you can change or reset it. Send a password reset email to yourself (using another email address associated with your account), or to the account administrator (Shelby at Vancouver Island Designs).

  1. Go to your Microsoft 365 sign-in page.
  2. Under Sign In, select the password link.
    Sign in
  3. Enter your email address and select Continue.
  4. Choose an account and select Send Email. A password reset email will be sent in a few minutes.

Note: If you don't have access to another email account, select the account administrator option. A password reset request will be sent to the account admin who can give you a temporary password.

  1. Open the email and select Reset Your Password.
    Under Password reset information, Reset Your Password button
  2. Enter a New password and Confirm password, and then select Submit. You can now sign in to your account with your new password!