Add Microsoft 365 email in Windows to the Mail app

  1. From the Start menu, open Mail.
    Mail app icon showing open blue folder
  2. Select Settings Gear Settings, and then Manage accounts.
  3. Select Add account.
  4. Select Office 365.
    Outlook.com, Office 365 and Google icons
  5. Enter your Email address and select Next.
  6. If asked, select Work or school account and Continue.
    Work or school account above Continue button
  7. Enter your Password and select Sign In.
    .
    You might need to choose if you want Windows to remember your account, or if you only want to sign in to the Mail app.
  8. You'll see confirmation when your account is set up. Select Done to close the window. Your Exchange account will be added below your existing accounts.
  9. Note: If after trying to sign in, you see Something went wrong, select Advanced. Then enter the following:• User name: Your email address.
    • Domain: The name after the @.
    • Server: outlook.office365.com
    • Account name: This is only visible to you and can help identify the account.
    Note: If you forgot your email password, here's how to reset it.

All done!
Your email is set up on the Microsoft 365 Exchange server.