Add a sender to Safe senders and domains
If you're not receiving email from a specific email address, or it's always going to the junk folder you can add the email address or domain to your Safe senders and domains list.
- Login to Outlook.com
- Click the three dots in the toolbar to get the full menu
- Click Rules > Manage Rules
- Click Junk email
- Under the Safe senders and domains list, click Add
- Enter the email address or domain