🔐 Setting up Microsoft MFA for the First Time

  1. Sign in to your Microsoft 365 account

  2. Download the Microsoft Authenticator app

    • How to setup Microsoft Authenticator - Blackwood IT

    • On your mobile phone, open the App Store (iPhone) or Google Play Store (Android).

    • Search for Microsoft Authenticator and install it.

    • Do not sign in inside the app yet—just leave it open.

  3. Set up the Authenticator connection

    • On your computer, you’ll see the message “More information required” → click Next.

    • Choose Mobile app if prompted, then select Receive notifications for verification → click Next.

    • You’ll see a QR code on your screen.

  4. Scan the QR code

    • Open the Microsoft Authenticator app on your phone.

    • Tap the + (Add Account) → choose Work or school account.

    • Point your phone’s camera at the QR code on your computer screen.

    • The account will appear in your app.

  5. Approve the test notification

    • Microsoft will send a test prompt to your phone.

    • Tap Approve when it appears in the Authenticator app.

  6. Finish setup

    • Once approved, you’ll see “Success!” on the computer.

    • Click Next → enter a backup phone number (optional but recommended).

    • Click Done to complete setup.


🧠 Tips

  • Each time you sign in on a new device or browser, you’ll get a prompt on your phone to Approve or Deny.

  • You can choose “Don’t ask again for 30 days” on trusted devices.

  • If you ever get a prompt you didn’t initiate, press Deny immediately — it may mean someone else has your password.

  • If you replace your phone, you’ll need to re-register MFA from a trusted computer (so keep your backup methods current).