I forgot my Microsoft 365 password

If you lost or forgot your Microsoft 365 password, you can change or reset it. Send a password reset email to yourself (using another email address associated with your account), or to the account administrator (Shelby at Vancouver Island Designs).

  1. Go to the Microsoft 365 sign-in page.
  2. Under the Sign In area, enter your email address.
  3. Click Next
  4. Choose Work or School
  5. Click Need to find your password?
  6. Enter your email address and click Continue
  7. Choose one of the reset methods available and click send link.

    Note: If you don't have access to other methods, select the account administrator option. A password reset request will be sent to us and we can reset your password for you.

If you've choose to send a reset link to another email address or device, go there now and continue below. If you've sent the request to us, please send us and email as a reminder and we'll reset your password as soon as possible.

  1. Click Reset Your Password.
  2. You'll be taken to page like below, complete the information and click Change Password.

If you have any problems, please contact us.

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