How to Manage Orders

When a customer places an order:

1. You'll receive an email from your website:
   • Recipient(s): {your email address} (check your junk folder)
     Subject: [{site_title}]: New order #{order_number}
     Content: Congratulations on the sale.
2. The customer will receive an email from your website:
   • Recipient(s): {customer's email address}
     Subject: Thank you for your order
     Content: Thanks for using {site title}

Depending on the payment type, you might also receive an email about the sale from your payment processor.

Package the product that was sold and ship it or otherwise complete the customer's order.

Change the status of the order to complete:

1. Navigate to the Orders page (WooCommerce > orders)
2. Check the box next to the customer's name
3. Under the Bulk Actions dropdown menu, choose "Change status to complete"

or

1. Navigate to the Orders page (WooCommerce > orders)
2. Click on the customer's name
3. On the Order Details palette, change the Status from Processing to Completed

This will trigger an email to be sent:

• The customer will receive an email from your website:
  • Recipient(s): {customer's email address}
    Subject: Your order is now complete
    Content: Thanks for shopping with us.